Most orders are processed and on their way to you within 24 hours. In stock items, shipped standard shipping, should be on your doorstep within 5-14 business days anywhere in the U.S. (including Alaska, Hawaii, U.S. Territories and Military Addresses).
If not delivered by the 14th day, call our customer service center at:
- 5:00am - 6:00pm Pacific Time, Monday through Friday
We will gladly assist you in tracking your order. Backorders will not be charged additional shipping. For Standard Shipping, we ship via FedEx Smart Post and/or UPS Mail Innovations. Ultimately, your order will be delivered by the US Postal Service. Please provide us with the appropriate address. Shipping and handling charges are listed in the table below.
|Shipping and Handling Table|
|Order Total||Contiguous U.S., Military Addresses||AK, HI, U.S. Territories|
|up to $19.99||$3.99||$9.99|
|$20 - $39.99||$4.99||$10.99|
|$40.00 - $49.99||$5.99||$12.99|
|$50.00 & over (web only)||FREE||$7.99|
|$50.00 & over (catalog & phone)||$6.99||$13.99|
Residents of Washington state will be charged the appropriate county/city sales tax based on the Ship To address. The amount taxed is calculated on the total of the order, including shipping charges. Residents of Ohio will be charged 7.5% sales tax calculated on the total of the order, including shipping charges. Residents of all other states are responsible for paying any applicable local sales tax.
For our non-contiguous US customers, orders will be shipped using Priority Mail via the United Parcel Service. Please note: aerosol products and items shipped directly from the manufacturer are only available to our customers in the contiguous United States.