CONTACT US

By Phone

Call us at 1-800-574-6454. We're here Monday-Friday from 6:00 AM to 4:00 PM PST. This schedule is subject to change during holidays.

By Mail

Connecting Threads, PO Box 87760, Vancouver WA 98687-7760

By Email

Please note: The window of time in which modifications can be made to an order is very small. If you have any immediate concerns or changes to make to a pending order, please call us at 1-800-574-6454 rather than submitting an email form.

• Questions about your order  Be sure to include your order number and give us as much information about the order as you can.
• Technical issues  Be sure to include the type of browser (Internet Explorer, Safari, Firefox, etc.), and operating system (Windows XP, Mac OSX, etc.), and ISP you are using.
• Kit or Pattern questions
• General questions, comments, issues, or feedback   Is there something you'd like us to know about our web site, our products, or your Connecting Threads experience? We value your feedback and suggestions.