SHIPPING

We currently ship to addresses in the United States, Canada, Australia, and the United Kingdom.

 
FREE* US SHIPPING on orders over $65!
 
Most US orders are processed and on their way to you within 1-2 business days. Orders containing custom cut fabric may take up to 5 business days for processing so that we can cut with care.   You should expect your delivery within 5-14 calendar days depending upon your location. If your package is not delivered within 14 days, please contact our customer service center (1-800-574-6454 , Monday through Friday 6:00 AM - 4:00 PM PT) and we will gladly assist you in tracking your order. There are multiple carriers who could ultimately deliver your order.  Those carriers are USPS, Newgistics, DHL Ground, FedEx Ground, and UPS Ground. If you are shipping to a PO Box, please also include a physical address as your order may be delivered via one of these Ground services listed.

 

SHIPPING & HANDLING standard shipping 5-14 calendar days
Order Amount: $0.00-64.99 $65.00-84.99 $85+
U.S. add: $5.99 FREE FREE
Canada, AK, HI, U.S. Terr. add: $11.99 $11.99 FREE

 


 

FREE* Shipping to Canada on orders over $85 USD! Limited-time offer!

All Canadian orders will be delivered using Canada Post's Expedited Mail Service, United Parcel Service or other carrier. You should expect delivery in 5-14 business days depending upon your location. If your package is not delivered within 14 days, please contact our customer service center (1-800-574-6454, Monday through Friday 6:00 AM - 4:00 PM PT) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table
Order Total Canada
up to $84.99 $11.99
$85.00 & over FREE*
*Limited time offer.  

 

As a service to our Canadian customers, we collect the appropriate GST, HST and  PST tax of the ship-to address, calculated on the order total (including shipping charges).
 

* Free shipping total excludes downloadable merchandise. Funds are calculated in US Dollars to meet the $85 threshold.

Tax Rates by Province:
ALBERTA: 5%
 BRITISH COLUMBIA: 5%
 MANITOBA: 5%
 NEW BRUNSWICK: 15%
 NEWFOUNDLAND/LABRADOR: 15%
 NORTHWEST TERRITORY: 5%
 NOVA SCOTIA: 15%
 NUNAVUT: 5%
 ONTARIO: 13%
 PRINCE EDWARD ISLAND: 15%
 QUEBEC: 5%
 SASKATCHEWAN: 5%
 YUKON TERRITORY: 5%
 
Please note: Due to shipping regulations, aerosol products cannot be shipped to our Canadian customers.  Orders that exceed $1500.00 USD may be delayed 1-2 days before they are processed.
 

By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Canadian customs broker (chosen by Connecting Threads to act as your agent and to transact business with Revenue Canada to clear merchandise and account for duties and taxes.

 


FREE SHIPPING* to Australia on orders over $100 USD!
Your order will be shipped via Australian Postal Service, United Parcel Service or other carrier. You should expect delivery in 8 - 12 business days depending upon your location. If your package is not delivered within 14 days, please call our customer service department ( 18-0010-6750, Monday through Friday 6:00 AM - 4:00 PM Pacific Time) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table
Order Total Australia
Up to $29.99 $9.99
$30.00 to $99.99 $10.99
$100.00 & over FREE*
*Limited time-only offer! 

 

We currently limit individual Australian orders to less than $1,000.00.
 

Please note: Due to shipping regulations, aerosol products cannot be shipped to our Australian customers.

By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Australian customs broker (chosen by Connecting Threads) to act as your agent and to transact business with Revenue Australia to clear merchandise and account for duties and taxes, if necessary.
 

* Free shipping total excludes downloadable merchandise.

10% GST is required for shipments going to Australia at this time.

 


 

FREE SHIPPING to the UK on orders over $85 USD*
 
All orders shipped to Great Britain will be delivered using Royal Post Service, United Parcel Service or other carrier. You should expect delivery in 6 - 10 business days depending upon your location. If your package is not delivered within 14 days, please call our customer service center (080-8234-6084, Monday through Friday 6:00 AM - 4:00 PM Pacific Time) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table

Order Total Great Britain
up to $29.99 $9.99
$30-$84.99 $10.99
$85.00 & over FREE*
*Limited time-only offer! 

 

Please note: Due to shipping regulations, aerosol products cannot be shipped to our International customers.


By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Great Britain customs broker (chosen by Connecting Threads) to act as your agent and to transact business with Revenue Great Britain to clear merchandise and account for duties and taxes, if necessary.


*Free shipping total excludes downloadable merchandise.

20% VAT is required for shipments going to the Unitted Kingdom.

April 23, 2020