SHIPPING

We currently ship to addresses in the United States, Canada, Australia, and the United Kingdom.

 
FREE* US SHIPPING on orders over $65!
 
Most US orders are processed and on their way to you within 1-2 business days. You should expect delivery in 5-14 calendar days depending upon your location. If your package is not delivered within 14 days, please contact our customer service center (1-800-574-6454 , Monday through Friday 6:00 AM - 4:00 PM PT) and we will gladly assist you in tracking your order. For standard shipping, we ship via Newgistics and/or DHL. Ultimately, your order will be delivered by the US Postal Service.

 

 

SHIPPING & HANDLING standard shipping 5-14 calendar days
Order Amount: $0.00-24.99 $25.00-44.99 $45.00-64.99 $65.00-84.99 $85+
U.S. add: $4.99 $5.99 $6.99 FREE FREE
Canada, AK, HI, U.S. Terr. add: $10.99 $11.99 $13.99 $8.00 FREE
U.S. 2 DAY FLAT RATE SHIPPING available in Contiguous U.S. only*
Order Amount: $0.00-99.99 $100+ Phone, fax, & mail orders, any amount
add: $15.00 $20.00 $20.00

 

 

FREE* Shipping to Canada on orders over $85 USD! Limited-time offer!

All Canadian orders will be delivered using Canada Post's Expedited Mail Service, United Parcel Service or other carrier. You should expect delivery in 5-14 business days depending upon your location. If your package is not delivered within 14 days, please contact our customer service center (1-800-574-6454, Monday through Friday 6:00 AM - 4:00 PM PT) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table
Order Total Canada
up to $24.99 $10.99
$25.00 to $44.99 $11.99
$45.00 to $64.99 $13.99
$65.00 to $84.99

$8.00
$85.00 & over FREE*
*Limited time offer.  

 

As a service to our Canadian customers, we collect the appropriate GST, HST and  PST tax of the ship-to address, calculated on the order total (including shipping charges).
 

* Free shipping total excludes downloadable merchandise. Funds are calculated in US Dollars to meet the $85 threshold.

Tax Rates by Province:
ALBERTA: 5%
 BRITISH COLUMBIA: 5%
 MANITOBA: 5%
 NEW BRUNSWICK: 15%
 NEWFOUNDLAND/LABRADOR: 15%
 NORTHWEST TERRITORY: 5%
 NOVA SCOTIA: 15%
 NUNAVUT: 5%
 ONTARIO: 13%
 PRINCE EDWARD ISLAND: 15%
 QUEBEC: 5%
 SASKATCHEWAN: 5%
 YUKON TERRITORY: 5%
 
Please note: Due to shipping regulations, aerosol products cannot be shipped to our Canadian customers.  Orders that exceed $1500.00 USD may be delayed 1-2 days before they are processed.
 

By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Canadian customs broker (chosen by Connecting Threads to act as your agent and to transact business with Revenue Canada to clear merchandise and account for duties and taxes.

 

FREE SHIPPING* to Australia on orders over $100 USD!
Your order will be shipped via Australian Postal Service, United Parcel Service or other carrier. You should expect delivery in 8 - 12 business days depending upon your location. If your package is not delivered within 14 days, please call our customer service department ( 18-0010-6750, Monday through Friday 6:00 AM - 4:00 PM Pacific Time) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table
Order Total Australia
Up to $29.99 $9.99
$30.00 to $99.99 $10.99
$100.00 & over FREE*
*Limited time-only offer! 

 

We currently limit individual Australian orders to less than $1,000.00.
 

Please note: Due to shipping regulations, aerosol products cannot be shipped to our Australian customers.

By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Australian customs broker (chosen by Connecting Threads) to act as your agent and to transact business with Revenue Australia to clear merchandise and account for duties and taxes, if necessary.
 

* Free shipping total excludes downloadable merchandise.

10% GST is required for shipments going to Australia at this time.

 

 

FREE SHIPPING to the UK on orders over $85 USD*
 
All orders shipped to Great Britain will be delivered using Royal Post Service, United Parcel Service or other carrier. You should expect delivery in 6 - 10 business days depending upon your location. If your package is not delivered within 14 days, please call our customer service center (080-8234-6084, Monday through Friday 6:00 AM - 4:00 PM Pacific Time) and we will gladly assist you in tracking your order.

 

Shipping and Handling Table
Order Total Great Britain
up to $29.99 $9.99
$30-$84.99 $10.99
$85.00 & over FREE*
*Limited time-only offer! 

 

Please note: Due to shipping regulations, aerosol products cannot be shipped to our International customers.


By ordering from the Connecting Threads online store or print catalog, you authorize a licensed Great Britain customs broker (chosen by Connecting Threads) to act as your agent and to transact business with Revenue Great Britain to clear merchandise and account for duties and taxes, if necessary.


*Free shipping total excludes downloadable merchandise.

20% VAT is required for shipments going to the Unitted Kingdom.

RUSH SHIPPING
 

2nd Day Rush Shipping - Contiguous United States Customers Only.
***PLEASE NOTE DURING THE SUMMER MONTHS (JUN, JUL, & AUG) CUT OFF TIME IS 1:00PM EASTERN TIME***

We offer 2nd Day express shipping for just $12.00 for web orders under $100, and $15 for those over.  2nd Day express shipping for all orders entered by the phone, fax or mail is just $15.00.   Rush orders can be shipped to Contiguous U.S. addresses only, via FedEx and they cannot be shipped to P.O. boxes.

For orders received by 12:00PM PT, Monday through Thursday, your package will be delivered within two business days (excluding holidays and weekends). 2nd Day orders placed on Friday prior to 12:00pm PT will arrive on Tuesday. Orders placed Saturday or Sunday will be delivered Wednesday. When you place an order, we will ask you to specify your preferred shipping method. Correct shipping charges will be calculated for you automatically.
 
All available items in your order will be shipped in the expedited ship method you requested. Any item that is on backorder will be shipped as soon as the item becomes available by the standard shipping method.
2nd Day Delivery Shipping Times Over a Weekend
  Thu Fri Sat Sun Mon Tue Wed Thu  
                   
    Processing     On the way   No service  
 
2 Day         Arrive       Ordered by 12:00 pm Pacific Time on Thursday
2 Day           Arrive     Ordered by 12:00 pm Pacific Time on Friday
2 Day             Arrive   Ordered by 12:00 pm Pacific Time on Monday
November 30, 2018